Most companies know more about their people and customers than ever, and still act on it too late.
Partners that close the gap between insight and action.
SkillCycle turns what a company knows about its people into coaching and development delivered in the moment. Our partners accelerate that: they close gaps we can't fill on our own and shorten the path from a signal to a changed behavior to a result.
Work generates signals
Calls, email, CRM activity, support conversations, feedback, survey data.
BackEngine makes them usable
Connected, permissioned context with a clear path back to the source.
SkillCycle coaches on it
Aida and 300+ certified coaches, while there is still time to affect the outcome.
The employee acts differently
Which generates new signals about what happened next.
Partner 01 · BackEngine
Turning the signals your business already captures into better performance.
Businesses have never had more information about how work is actually happening. And yet most organizations still struggle with a basic problem: by the time those signals become meaningful enough for someone to act on them, the moment has often passed.
That gap between getting data synthesized across a company's systems and what its people do next with that output is the reason SkillCycle and BackEngine are partnering.
Signals are devoid of context, and coaching or feedback arrive too late.
An at-risk customer is identified after the relationship has already deteriorated.
A manager's pattern of avoiding difficult feedback surfaces in a review months later.
A seller's weak discovery habits become obvious only after several opportunities have been lost.
What BackEngine does
Context, assembled before anyone asks for it
Rather than waiting for someone to ask a question and then sending an AI searching across disconnected systems, BackEngine pre-processes and organizes the signals those systems are already capturing. It creates connected, permissioned context with a clear path back to the underlying sources, so an AI can reason from a coherent picture rather than a handful of fragments.
An LLM should be working from a catalog, not wandering through a library, reading a few book covers and guessing what is inside.
What SkillCycle adds
Development in the moment it still matters
Aida, our AI coaching engine, turns what is known about someone's performance into relevant guidance and development. When the situation calls for deeper judgment, reflection, or human perspective, employees work with SkillCycle's international marketplace of more than 300 certified coaches.
Coaching goes beyond telling someone what happened: it helps them decide what to do differently next, and provides accountability to ensure that change occurs.
The partnership in practice
A quarter of renewals, and a CSM who knows what to do about it.
A customer's tone has changed across several calls, product usage has declined, a support issue has escalated, a key stakeholder has gone quiet, or an important concern appeared in an email but never made it into the CRM. BackEngine connects those signals and surfaces the pattern with the underlying evidence intact.
The business outcome still depends on what happens next. That is where SkillCycle comes in: the context informs coaching while there is still an opportunity to influence the outcome.
The same model applies well beyond customer retention. A manager struggling to give direct feedback can receive development before the next one-on-one. A salesperson whose calls show a repeated discovery gap can work on that behavior before the next opportunity.
11%
Crayon used BackEngine to exceed its retention plan by 11%.
35%
Of a quarter's renewals influenced through connected context.
83%
Of SkillCycle participants leave coaching with clear next steps they did not have before.
18 days
Average interval at which participants voluntarily return to coaching.
Perfect context and unchanged behavior produces a very well-informed team doing exactly what it did last year. Coaching without context misses the bigger picture. The opportunity is in connecting the two.
Partner 02 · Klaar · Perform Wonders...Together
Stop the gap between performance data and development action.
Klaar and SkillCycle are joining forces to give organizations a complete picture of performance and development. Klaar brings the infrastructure for goal alignment and performance visibility.
SkillCycle brings Aida, an AI coach that turns those performance signals into real-time development action. Together, the two platforms close the gap between knowing where your people stand and helping them grow.
Klaar tells you what is happening. SkillCycle tells people what to do about it.
Give managers a coaching brief before every conversation.
Klaar surfaces performance data. Aida converts it into a pre-meeting brief so managers walk into 1:1s prepared, not guessing.
Turn performance data into a concrete “what now.”
Most organizations run reviews and leave employees with data but no path forward. Klaar tells people where they stand. Aida turns that into a next step, and coaches them through it.
What Klaar does
Performance management. Unbiased and predictive.
Klaar helps organizations Perform Wonders by transforming performance management from a painful process into a powerful driver of growth. Built by HR for HR, Klaar delivers AI-powered insights that are predictive, unbiased, and human, so every goal, conversation, and decision moves people forward.
What SkillCycle adds
Development action on every performance signal
SkillCycle is an AI-powered talent development platform that turns everyday work signals into personalized coaching and development, so people grow while work is happening, not months later.
Aida takes what Klaar knows about goals, 1:1s and reviews, and turns it into guidance the manager and employee can act on this week.
Who it's for
Growing organizations that know the current approach isn't working
250 to 10,000 employees, distributed and growth oriented.
CHROs, VPs of People, HR Ops and HRBPs whose leadership wants better decisions.
Traction in manufacturing, professional services, software and technology, retail, and financial services.
Why it matters
98% of CHROs are unhappy with how performance management works.
Not intuitive. Not insightful. Not nearly impactful enough. Klaar tells you what is coming, not what already happened. SkillCycle makes sure the people it affects know what to do next.
“Most platforms only record the past. Klaar is built for what’s next - its AI predicts outcomes, guides fair calibrations, and frees HR from manual work. It turns performance from admin overhead into a growth lever.”
Sarika Lamont · Chief People Officer, Vidyard
10+ hours
Saved per manager during reviews.
2.3x
Increase in manager-initiated 1:1s.
10%
Average reduction in attrition.
80%
Less time spent writing reviews, with AI drafting from goals, 1:1s and feedback.
Source: existing Klaar customer metrics.
How long does it take before evidence reaches the person who can act on it?
We believe that distance should be much shorter. Bring the signals you already capture and we will show you what coaching on them looks like.