Legal

Privacy Policy

Last updated: Dec 13, 2024 10:33 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the SkillCycle Website - Website (the "Website") - or SkillCycle Application (the “Application) - - operated by SkillCycle, a Corporation formed in Delaware, United States ("us," "we," "our"), as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of SkillCycle is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website or Application.

By accessing or using the Website and SkillCycle Application, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

Some of the data cataloged below in this Policy is collected only from paying customers of the SkillCycle platform.

SkillCycle uses data processors to provide technology infrastructure as part of the SkillCycle application. A complete list of data processors is available by contacting us.

SkillCycle uses generative artificial intelligence within the SkillCycle Application to provide summaries of feedback and responses to authorized representatives (with administrative access) to provide insights while preserving the confidentiality of an organization’s authorized users. Additionally, Aida by SkillCycle uses generative AI to provide career development guidance to an organizations’ authorized users. An organization’s authorized representative may at any time disable the use of Aida for the organization’s authorized users.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information

Name

Legal basis for processing

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get it

  • Information submitted by the consumer.

How we use it

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service.

If we don't have it

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible.

Identifying information

Postal / Shipping address

Legal basis for processing

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get it

  • Information submitted by the consumer.

How we use it

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service.

If we don't have it

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible.

Identifying information

Billing address

Legal basis for processing

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get it

  • Information submitted by the consumer.

How we use it

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service.

If we don't have it

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible.

Identifying information

Phone number

Legal basis for processing

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get it

  • Information submitted by the consumer.

How we use it

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service.

If we don't have it

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible.

Identifying information

Email address

Legal basis for processing

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get it

  • Information submitted by the consumer.

How we use it

  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service.

If we don't have it

  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible.

Identifying information

Company

Legal basis for processing

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get it

  • Information submitted by the consumer.

How we use it

  • Analytics;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Undertaking internal research for technological development and demonstration.

If we don't have it

  • Our use of your data for analytics will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible.

Employment information

Individual and organization goals, feedback and sentiment about job satisfaction and performance

Legal basis for processing

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get it

  • Information submitted by the consumer.

How we use it

  • Analytics;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Undertaking internal research for technological development and demonstration;
  • This information is collected to provide organizations with qualitative and quantitative data about employee sentiment and satisfaction and to provide end individual users with feedback and guidance for their career development..

If we don't have it

  • Our use of your data for analytics will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
  • Our use of your data for this information is collected to provide organizations with qualitative and quantitative data about employee sentiment and satisfaction and to provide end individual users with feedback and guidance for their career development. will not be possible.

Commercial information

Industry

Legal basis for processing

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.

Where we get it

  • Information submitted by the consumer.

How we use it

  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service.

If we don't have it

  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible.

Internet or other electronic activity

Information regarding your interaction with our website or application

Legal basis for processing

  • The user has provided consent to the processing of their information.

Where we get it

  • Information submitted by the consumer;
  • Tracking pixels.

How we use it

  • Analytics;
  • Performing services;
  • Providing customer service.

If we don't have it

  • Our use of your data for analytics will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for providing customer service will not be possible.

We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you.

With whom we share your personal information

We do not share your personal information with any third parties.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit

Information retention

We retain all of the information that we collect until we no longer need the information to provide service

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.
  2. The right to say no to the sale of your personal information.
  3. The right to request that we delete all or some of the personal information that we have collected on you.
  4. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
  5. The right to request that we amend any of the information that we have collected about you.
  6. The right to withdraw your consent to the processing of your data.
  7. The right to request that we restrict the processing of your data.
  8. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  9. The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
  10. The right to stop receiving unwanted direct marketing.
  11. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Jeff Reid

26 Broadway 3rd Floor New York, NY 10025
United States

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this Lodge a Privacy Complaint (Australia) page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Jeff Reid

(267) 428-0241

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in Virginia, USA.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Contact us

If you have any questions about this Privacy Policy, please contact us at